LexJet, Sarasota, FL, announced it has formed a strategic alliance with North Canton, OH-based GEI WideFormat to expand LexJet’s service offerings with nationwide, on-site, wide-format printing-equipment service and support. The LexJet Service Co. will allow LexJet customers across the US to access on-site service for a variety of digital equipment and software, including Hewlett-Packard’s wide-format printers and Digital Equipment Company’s Legend 72HUV hybrid industrial UV inkjet printer.
“LexJet Service Co. strengthens LexJet’s commitment to customer service across the board,” says John Lane, LexJet’s vice president. “In addition to our standard free and unlimited phone support, LexJet customers now have a one-stop network of on-site service and technical support technicians they can rely on for hands-on digital equipment service.”
“The alliance is a significant boon to the wide-format printing industry,” says Roger Ilgen, GEI WideFormat’s vice president and general manager. “Print shops that require on-site service now have the additional backing of two highly respected and established companies. LexJet brings valuable experience, top-notch customer support, and an extensive product line covering every technology currently available.” Product lines supported by the LexJet Service Company include Hewlett-Packard, Epson, Canon, Mimaki, Mutoh, Seiko, Digital Equipment Company, AGFA, DuPont, and OKI.
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