Adobe Systems Inc., San Jose, CA, has decided to remove a controversial button in its Acrobat Reader 8.1 software that caused outrage among trade groups in the printing industry. The button in question allowed Acrobat users to connect directly with FedEx Kinko’s Print Online service (for more information, see Newsworthy, Screen Printing, Aug. 2007, p. 4).
Acrobat Reader 8.1.1 will not feature this link to the Web-based print provider. Those who use the software’s automatic upgrade feature to install version 8.1.1 will see the button from the 8.1 release disappear from program.
“We recognize that the company must have had to move mountains to retreat on its position, and we commend Adobe for its swift action. They have clearly restored confidence in our long-lasting relationship.” says Michael Makin, president and CEO of Sewickley, PA-based PIA/GATF. He added that the move “satisfies our demands and illustrates Adobe’s commitment to industry partners like PIA/GATF and the thousands of independent printers it represents from coast to coast.”