MACtac, Stow, OH, launched its Open-Image Warranty package, which covers any combination of printer and ink used with MACtac’s graphics media. Product lines covered include IMAGin digital media, Permacolor mounting and laminating films, MACmark cut vinyl films, and MACscreen screen-printable films. MACtac also has application-specific warranties for floor graphics and vehicle wraps, in addition to joint warranties with ink and printer suppliers, all of which fall under the Open-Image concept.
“MACtac has always had a series of excellent warranties, but we developed the Open-Image Warranty to simplify our program and provide customers with a brand new concept of protection,” says Jeff Stadelman, technical marketing manager of MACtac Graphic Products. “Of course, we never want a customer to have product issues, but in the event of a valid claim, the compensation structure takes into account that the liability is more than just media and laminate. Essentially, you choose the systems that best fits your business, and MACtac will supply the peace of mind that it will work.” MACtac is located at 4560 Darrow Rd., Stow, OH 44224, 330-688-1111, fax: 330-688-2540, Web: www.mactac.com.