Things you wanted to say to frustrating clients, but didn’t.

Don’t let the door…

… At my age (71), a lot of the filters are off. I once confronted a customer who acted as if she was buying a straw hat at a flea market. Me: “It sounds like you don’t want me to make any money on this job.” Her: “I don’t.” I walked her to the door and told her to get out.

Woulda Coulda Shouldas are collected from Screen Printing‘s Brain Squad and shared anonymously.

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If you’re the owner or top manager of a screen-printing business, you’re invited to join the Screen Printing Brain Squad. Take one five-minute quiz a month, and you’ll be featured prominently in this magazine, and make your voice heard on key issues affecting screen-printing pros. Sign up here.

Screen Printing Staff

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