60% of Surveyed Screen Printers Accept Walk-Ins

QUESTION:

Do you accept walk-ins?

Yes: 60%

• Yes. However, we discourage it. We’ve removed promotional window wraps and light-up signage in an effort to be more incognito and avoid walk-ins. — Jessica Tillery, All Quality Graphics
• We want to be available to everyone. Everyone deserves a chance to be heard. — Ian Graham, Fine Southern Gentlemen
• Yes, but we don’t encourage it. If people find us, they were looking –a kind of self-selection process. [It] doesn’t always work. — Andy MacDougall, MacDougall Screen Printing
• The person who walks in has gone to the most trouble to get a quote or job done … they are a serious customer, most likely. — Tracey Johnston-Aldworth, Traces Screen Printing
• We do, but prefer appointments over walk-ins. Most tend to be a lot of time spent for very little if any return. — Dee Reeve, The E. B. Wood Group
• It does not happen often, but we do get a couple each month. — John Wilhelmsen, Distinct Impression

No: 40%

• We are very busy catering to our clientele, and each step in the process is very important. We direct them to our online data entry area to answer the questions we need to put an order together. Appointments are strongly required, but there is always an exception. — Ron Augelli, Talk Shirty to Me
• Like many shops, we moved away from accepting walk-ins and instead opted for an appointment-based system. Our company uses Calendly to allow clients to conveniently schedule a phone call, video chat, or request an in-person meeting. This way, we have time to vet the prospective client and learn more about who they are and if we are mutually a good fit for each other. Walk-ins can be extremely disruptive to “business as usual” if you’re not specifically set up for accommodating visitors. — Andrew Monteyne, All-County Apparel
• This is not a hard no. Our front signage reads, “Visits by appointment only.” In our area, walk-ins have never yielded any quality business. — Scott Garnett, King Screen
• I do not want to be known unless you are in the know. — Chris Wachowiak, Ronin Branding
• We used to accept walk-ins. We shut the doors for about a year during the pandemic and realized we were just as busy but with fewer time burglars. When we opened the doors again we started tracking which walk-ins placed orders – turns out almost none. So we locked the door again with a notice saying “showroom by appointment only.” Way better! — Matthew Pierrot, GetBOLD – T-shirt Printing and Embroidery
• We’re a true business-to-business company. — Robert Francis, ScreenPrintPlus
• We are by appointment only except for order pickups. — Shawn LaFave, North Georgia Promotions

Describe your level of “contactability”

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